German drugstore DM installs pick-up lockers

Standard German drugstore Drogerie Markt (DM) has introduced that it’s putting in computerized pick-up lockers in its shops. Prospects can simply acquire on-line orders on the pick-up stations. It should set up the lockers in at the very least 700 shops.

Whereas the pharmacy is initially from Germany, it has shops in 14 nations throughout Europe. In at the very least 700 of its shops, it’s rolling out pick-up stations with automated lockers. Every station can maintain as much as 26 on-line orders on the identical time.

Omnichannel presence

The chain already has an omnichannel presence, with an app and on-line store along with its brick-and-mortar shops. Beforehand, prospects might acquire their on-line orders on the money register. With the pick-up stations, they will acquire orders contactless and with out having to attend.

‘Some merchandise could be collected inside 3 hours.’

To this point, 49 pick-up stations are already put in in DM shops in Germany. Prospects can acquire their order throughout opening hours after receiving a group code within the app or by electronic mail. Merchandise within the specific assortment could be collected inside 3 hours.

‘Improve in on-line purchases anticipated’

“With the dm pick-up stations, we mix the stationary buying expertise in our shops with the benefits of ordering through the DM app or our on-line store”, says Sebastian Bayer, DM Advertising and marketing Director. “The response to the check of our pick-up stations was very constructive. We anticipate a rise in on-line purchases, which is why we’ll equip round 700 shops with pickup stations by the center of 2023.”